Terms of sale
This website is operated by SAS OJIE. On this site, the terms "we", "our" and "our" refer to OJIE. OJIE offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and / or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("General Terms and Conditions of Sale and Use"), including the terms, additional conditions and policies referred to herein and / or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and / or content contributors.
Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.
All new features and tools that will be added to this store at a later date will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or changes on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
Article 1 - Conditions of use of our online store
By accepting these General Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.
Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).
You must not transmit worms, viruses or any other code of a destructive nature.
Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.
Article 2 - General conditions
We reserve the right to deny access to the services to any person at any time, for any reason.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice from us.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
Article 3 - Registrations and orders
Orders are only made on the site and do not necessarily require the creation of an account on the site. If the Customer chooses to create an account, he receives a confirmation e-mail when registering on the site. Even without creating an account, the Customer receives an email for each order placed. All orders validated by the Customer constitute a sales contract and unreserved acceptance of all the General Conditions of Sale and Use. The Customer therefore undertakes to read the General Conditions of Sale then in force before accepting them and confirming the terms and any delivery and withdrawal costs prior to payment of his order. Confirmation of the order implies acceptance of the GTC and forms the contract.
When creating his Account, the Customer must ensure the accuracy and completeness of the data he provides. The Customer is required to always update his personal information. In the event of an error in the wording of the recipient's contact details, OJIE cannot be held responsible for the inability to deliver Products.
When placing an order, the Customer must select the chosen Products, add them to his basket, indicating the selected Products and the desired quantities. The Customer has the possibility to check the details of his order and its total price, and to return to the previous pages to possibly correct the contents of his basket, before validating it.
Any modification of the order by the Customer after confirmation of his order is subject to the agreement of the Operator. The information communicated by the Customer when placing the order (in particular name and delivery address) is binding on the latter. Thus, the Operator's liability can in no way be sought in the event that an error when placing the order would prevent or delay delivery / delivery.
The contractual information relating to the order (including in particular the order number) will be confirmed by e-mail in good time and at the latest at the time of delivery. The Operator strongly advises the Customer to print and / or archive this order confirmation on a reliable and durable medium as proof. A digital invoice will be communicated to the customer when ordering. The Operator also advises the Customer to print and / or archive this invoice on a reliable and durable medium as proof.
Any email that will be sent to the Customer as part of an order will be sent to the email address that the Customer uses to identify himself in his customer area. You therefore agree to provide up-to-date, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can push to complete your transactions and contact you as necessary.
The Operator reserves the right not to validate the Customer's order for any legitimate reason, in particular in the event that the Customer does not comply with the General Conditions in force when ordering, one of the Customer's previous orders is made. the subject of a dispute being processed, the Customer has not responded to a request for confirmation of his order sent to him by the Operator, the Operator archives the contracts for the sale of Products in accordance with the legislation applicable.
We therefore reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting you at the email and / or billing address / phone number provided at the time the order has been placed. We reserve the right to limit or prohibit orders which, in our sole judgment, may appear to be from merchants, resellers or distributors.
In order to allow easier and faster registration or connection to the Site, the Customer has the option of automatically pre-filling the registration form.
By registering on the Site, the Customer declares and guarantees to the Operator that he is of legal age and has the legal capacity to contract or under the condition that the latter intervenes under the supervision of the parent or guardian with parental authority. . Under no circumstances is an order authorized on behalf of a third party unless you are validly authorized to represent it (legal person for example).
The Operator may delete the Customer's Account at any time, for any reason, in its sole discretion, without notice.
Article 4 - Products and availability
The Products offered for sale are those described on the Site on the day the Customer consults the Site, within the limits of available stocks. These indications are updated automatically in real time. However, an error in the update, whatever its origin, does not engage the responsibility of the Operator.We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that the display of colors on your computer screen will be accurate.
The Operator takes the greatest care in the presentation and description of its Products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts.
The Operator does not guarantee the accuracy or the security of the information transmitted or obtained by means of the Site.
It is possible that the Customer will receive, following an Order, a part previously returned by another person. It is specified that the Operator only accepts the return of intact and unworn Products, these two conditions being checked before the return of the returned Products to stock.
The Operator strives to guarantee optimum availability of its Products. Product offers are valid while stocks last.
If, despite the Operator's best efforts, a Product turns out to be unavailable after the Customer has ordered, the Operator will inform the Customer by email as soon as possible and the Customer will have the choice between delivering a Product of a quality and price equivalent to that initially ordered, or reimbursement of the price of the Product ordered. It is agreed that apart from reimbursement of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to him.
In any event, in the event of non-compliance of the product delivered with its description on the Site, the Customer may either exercise his right of withdrawal, or implement the guarantee of compliance of the Operator who will proceed, if necessary. applicable, either to the exchange or to the reimbursement of the price (in whole or in part) possibly invoiced.
Article 5 - Price and terms of payment
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.
We will not be liable to you or any other third party for any price change, suspension or interruption of the Service.
The Customer expressly acknowledges that any order placed on the Site is an order with obligation of payment, which requires the payment of a price against the supply of the Product ordered.
In any event, the Operator reserves the right to check the validity of the payment, before shipping the order, by all necessary means.
The Operator uses online payment solutions by Credit Card & Paypal.
Orders can be paid using the following payment method:
- Payment by credit card
Payment is made by Stripe. The Customer's order is recorded and validated upon acceptance of payment by the bank. The data recorded by Stripe constitutes proof of financial transactions.
The Customer's account will be debited with the corresponding amount only when (i) the details of the bank card used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.
Failure to debit the amounts due will result in the immediate nullity of the sale.
The bank card may in particular be refused if it has expired, if it has reached the maximum amount of expenditure to which the Customer is entitled or if the data entered are incorrect.
- Payment by Paypal electronic wallet
Either the Customer already has an account in the electronic wallet used by the Operator and the Customer can use this account and pay for his order in complete safety without providing his bank details.
Where applicable, the order validated by the Customer will only be considered effective when the secure bank payment center has given its agreement to the transaction.
Either, the Customer can use PayPal Express Checkout at the checkout and is not required to have a Paypal account to make his purchase. In this case, the Customer will have to enter his bank details to make the payment.
As part of the control procedures, the Operator may have to ask the Customer for all the parts necessary to finalize his order. These parts will not be used for any other purpose than these.
The price of the Products in force at the time of the order is indicated in euros all taxes included (TTC) because the Operator is subject to VAT, delivery and transport costs included. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the period of advertising made for the promotion.
The price is payable in euros (€) exclusively. The price is payable in full after confirmation of the order. The prices offered include the discounts and rebates that the Operator may grant. Customs clearance, payment of duties or all other types of various taxes are the responsibility of the Customer.
If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before the Customer confirms the order. The total amount owed by the Customer and its details are indicated on the order confirmation page.
Article 6 - Delivery
Delivery means the transfer to the Customer of physical possession or control of the Product.
The shipping costs are those specified when finalizing the order and are accepted by the validation of the order.
The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to ship the Products within a maximum period of one week.
Delivery times are announced in working days on the Site when ordering. These deadlines include the preparation and shipment of the order as well as the deadline provided by the carrier.
The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the basket level, provided that payment for the order has not been refused beforehand.
However, if one or more Products could not be delivered within the period initially announced, the Operator will send an email indicating to the Customer the new delivery date. In all cases, the times indicated are indicative and correspond to the average processing and delivery times. Thus, the Operator cannot be held responsible for the consequences due to a delay in delivery that is not his fault.
If the delivery time is abnormally long, the Customer can contact the Operator at email@example.com, an investigation will then be opened with the delivery service in order to locate the Customer's package. No refund or return of products can be made before the investigation is closed.
The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address does not contain errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery. The Customer must therefore ensure that they have communicated exact and complete information concerning the delivery address such as, in particular, the street, building, staircase number, access codes, names and / or telephone numbers. 'intercom, etc. In the event of inaccurate or incomplete information, the second shipment will be charged to the Customer.
On delivery, you may be asked to sign a receipt. No delivery will be made to a PO box. Upon receipt, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and not damaged. If this is not the case, the Customer must indicate this on the delivery slip. No claim on the quantity or condition of the Product will be accepted if the claim has not been made on the delivery slip.
Article 7 - Right of withdrawal, reimbursement and return
In accordance with Article L.221-20 of the Consumer Code, the Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal from the Operator. Beyond this period of fourteen (14) days, the sale is firm and final.
The right of withdrawal must be exercised by sending an email to the address firstname.lastname@example.org.
The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. The customer must attach a copy of the invoice or any other element identifying the order so it is. After a first exchange or refund, it is no longer possible to obtain a refund for your order.
The return of the Products is the responsibility of the Customer and is done at his own risk.
Any reservation on the condition of the products (eg damaged or open package) must be notified immediately upon receipt of the order.
Products on sale cannot be refunded.
The refund will be made upon receipt of the package, after examination of the Products. The Operator reserves the right to refuse a refund upon receipt of the package if it finds that the Product is not in its original condition, has been washed, worn. In short, the Operator will not be able to reimburse the Products concerned if the Customer does not comply with these conditions, in particular the conditions for return or exchange.
Article 8 - Customer service
The Customer can contact the Operator by email at email@example.com indicating his name, telephone number, the subject of his request and the number of the order concerned.
Article 9 - Prohibited uses
In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service or any associated, independent, website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to violate or bypass the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.
Article 10 - Exclusion of guarantees and limitation of liability
The Operator implements all measures to ensure the Customer the supply, under optimal conditions, of quality product (s). However, he cannot under any circumstances be held liable for any non-performance or improper performance of all or part of the services provided for in the contract, which would be attributable either to the Customer, or to the unforeseeable and insurmountable fact of a third party foreign to the contract, or to a case of force majeure. More generally, if the Operator's liability were to be incurred, it could in no case accept to compensate the Customer for indirect damage or the existence and / or the amount of which has not been established by evidence.
We do not warrant or make any representations that your use of our Service will be uninterrupted, prompt, secure, or error-free.
We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you first.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk.
The Operator, its suppliers, service providers and licensors can in no way be held responsible for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind whatsoever. be, including but not limited to loss of profits, revenues, savings, data, replacement costs or any similar damages, whether contractual, tort (even in cases of negligence), liability strict or otherwise, resulting from your use of any service or product derived from this Service, or as to any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or to any loss or damage of any kind arising out of use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Ser vice, even though you have been warned of the possibility of their occurrence.
In the event of the occurrence of an event of force majeure preventing the execution of these GTC, the Operator shall inform the Customer within fifteen (15) days of the occurrence of this event, by email or by registered letter. with acknowledgment of receipt. Expressly, are considered as force majeure or fortuitous event, in addition to those usually retained by the case law of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other industrial actions or disputes. commercial, civil disturbance, insurrection, war, act of terrorism, inclement weather, epidemic, blockage of means of transport or supply for any reason, earthquake, fire, storm, flood, water damage, government restrictions or legal, legal or regulatory changes in the forms of marketing, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal performance of the contractual relationship. All the obligations of the parties are suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the transaction concerned may be terminated at the request of the Operator or the Customer without compensation on either side. Failure to pay by the Customer cannot be justified by a case of force majeure.
The Customer is fully aware of the provisions of this article and in particular of the aforementioned guarantees and limitations of liability, essential conditions without which the Operator would never have contracted.
In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation must not affect the validity and the applicability of all the other remaining provisions.
Article 11 - Intellectual and industrial property
The Operator is the sole owner of all the elements present on the Site, in particular and without limitation, all texts, files, images, animated or not, photographs, videos, logos, designs, models, software, brands, visual identity, database. , structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “Elements”) which are protected by French and international laws and regulations relating in particular to intellectual property.
Consequently, none of the Elements of the Site may in whole or in part be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way. , free of charge or against payment, by a Customer or by a third party, regardless of the means and / or media used, whether known or unknown to date, without the prior express written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and / or exploitation.
The Operator reserves the right to take any legal action against persons who have not complied with the prohibitions contained in this article.
Article 12 - Personal data
The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. The lack of information implies the automatic rejection of the order. In accordance with the provisions of Law No. 78-17 of 6 January 1978 relating to IT, this information is strictly confidential and the Operator undertakes to respect total confidentiality of the information transmitted and not to communicate it.
Article 13 - Entire agreement
Any failure on our part to exercise or apply any right or any provision of these General Terms and Conditions of Sale and Use should not constitute a waiver of this right or provision.
These Terms and Conditions of Sale and Use or any other policy or operating rule that we post on this site or in connection with the Service constitute the entire understanding and understanding between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporary, oral or written, between you and us (including, but not limited to any prior version of the General Conditions of Sale and Use).
Any ambiguity as to the interpretation of these General Conditions of Sale and Use should not be interpreted to the disadvantage of the drafting party.
Article 14 - Applicable law
These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services, will be governed by and interpreted under the laws in force in France. The language of this contract is French. Consequently, in the event of a dispute, the French courts will have sole jurisdiction.
Article 15 - Contact details
Questions regarding the General Conditions of Sale and Use should be sent to us at firstname.lastname@example.org.